FAQ's for Current Exhibitors

Exhibitor FAQ

  • Where can I find the most current Exhibitor Information?

    The Exhibitor Service Center houses all the information related to exhibitor logistics. Information is updated regulary so be sure to check back often.

    Visit the Exhibitor Service Center

  • What is the EXPO Schedule?

    Check back for updated schedules soon.

  • What's included with my booth?

    Each virtual booth in the zone will be hosted by an exhibiting business firm and it will include:

    • Video player for up to a 15 minute video featuring your content
    • Company logo
    • 75- word company description
    • Up to 3 Resources (PDF’s)
    • Include your website, email, text links and social media links
    • Live chat
    • Ability to book appointments
    • Full attendee mailing list
    • Detailed metrics report of booth activity 
  • How do I register my booth staff?

    Registration for badges will open in August.

  • Can I view/make changes to my Exhibitor Listing on the Annual Meeting website?

    Please send any changes to your published listing to Bianca Parker at bparker@leadingage.org.

  • When will I receive the pre and post show attendee mailing list?

    The Pre Show Attendee list will be sent to all PAID exhibitors in late October. The Post Show Attendee list will be sent to exhibitors in the November Exhibitor Newsletter. You will also be receiving data on the activity in your booth.

    Please note: We do not sell the attendee list nor partner with outside companies to sell or distribute lists. Beware of companies claiming to have and sell the LeadingAge attendee list.

  • How do I make a booth payment or get a copy of my invoice/receipt?

    Online booth payments can be made here. You can also contact Bianca Parker at bparker@leadingage.org to confirm your balance or request a receipt/invoice copy.

  • How do I access the Exhibitor Success Program and the Exhibitor Marketing Toolkit ?

    The 2020 Exhibitor Sucess Program will launch this summer. Watch for updates and your log in to be sent soon.

  • What do I do if I need to cancel my booth?

    In the event you have to cancel your booth space, cancellation requests must be submitted in writing. Companies who cancel prior to August 1, 2020 are eligible for a full refund, less $250 cancellation fee. No refunds will be issued after August 1, 2020. Cancellation requests should be emailed to sales@leadingage.org.


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