Speakers

Speakers

Marvell Adams Jr.
COO, The Kendal Corporation
11-C. Developing Future Aging Services Leaders Today
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

11-C. Developing Future Aging Services Leaders Today

  • Hear about the LeadingAge Summer Enrichment Internship program and how aging services providers can develop internship programs that successfully prepare black, indigenous and people of color for future management roles in aging services.
Majd Alwan
SVP of Technology and Business Strategy/Executive Director, CAST, LeadingAge
10-C. Staff and Resident Screening Technology During COVID-19
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

10-C. Staff and Resident Screening Technology During COVID-19

  • Learn about the different types of temperature and screening technology being used in response to the COVID-19 and the important differences and considerations between the different commercially available technology solutions.
38-J. Telehealth: Case Studies from the Trenches
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

38-J. Telehealth: Case Studies from the Trenches

  • Learn about the rapid increase in the use of different modalities of telehealth in response to COVID-19 and how telehealth cemented the connection among and between different providers and their care recipients.
Julie Anbender
Principal, Ward Circle Strategies
14-D. PR Lessons from COVID-19: Where Do We Go from Here?
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

14-D. PR Lessons from COVID-19: Where Do We Go from Here?

  • Examine the lessons learned from dealing with the media during the pandemic, including negative narratives about aging services, key messages that resonated and had impact, and next steps for collective media awareness and understanding about our field.
Kent Anderson
CEO/President, FACHE, Hospice of Dayton
27-G. Strategies for the Future of Care in the Home
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

27-G. Strategies for the Future of Care in the Home

  • Review how COVID-19 has had an impact on the trajectory of mergers, acquisitions, and partnerships in home health, home care, and hospice—and the tactics to preserve existing business lines while considering ways to innovate in a changing landscape.
Laura Andes
Senior Vice President, Mercy Housing Colorado
18-E. Leveraging Social Connectedness Technology During COVID-19
Thursday, November 12, 2020
1:15 - 1:45 p.m.

18-E. Leveraging Social Connectedness Technology During COVID-19

  • Hear how social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic and ways emerging technologies, and novel uses of existing ones can enhance engagement and reduce isolation.
Anne Basting
Professor of English and Founder of TimeSlips, University of Wisconsin Milwaukee
17-D. Meaning and Purpose: A Necessity, Not a Nicety
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

17-D. Meaning and Purpose: A Necessity, Not a Nicety

  • Consider why meaning and purpose should be fundamental to the work of LeadingAge members and wellbeing of older adults—and explore how organizations are intentionally infusing these values into day-to-day life, particularly amidst this challenging time.
Jim Bettendorf
President & CEO, Vista Prairie Communities
25-F. Thriving During Times of Rapid Change
Thursday, November 12, 2020
2:30 - 3:00 p.m.

25-F. Thriving During Times of Rapid Change

  • Examine how boards and management teams can proactively navigate new and heightened risk and promote innovative strategic action to further the mission of their organizations while also performing at the highest possible level.
Juliana Bilowich
Director, Housing Operations & Policy, LeadingAge
1-A. Resiliency in Affordable Housing: Lessons from COVID
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

1-A. Resiliency in Affordable Housing: Lessons from COVID

  • Understand how COVID affected and changed affordable senior housing at the operational and policy levels and discuss the most meaningful responses from HUD, the Hill, and housing providers, as we look ahead to tomorrow’s needs and opportunities.
Bill Bojan
Director - Governance Advisory & Business Risk Services Group, CLA (CliftonLarsonAllen)
25-F. Thriving During Times of Rapid Change
Thursday, November 12, 2020
2:30 - 3:00 p.m.

25-F. Thriving During Times of Rapid Change

  • Examine how boards and management teams can proactively navigate new and heightened risk and promote innovative strategic action to further the mission of their organizations while also performing at the highest possible level.
Melissa Brown
Chief Operating Officer, Gravity Healthcare Consulting
36-I. The Hidden Costs of Inhouse and Managed Therapy Models
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

36-I. The Hidden Costs of Inhouse and Managed Therapy Models

  • Understand the operational considerations, accountability challenges, and financial risks that arise with contract therapy, management agreements and inhouse programs—and the clinical and compliance considerations that provide thorough oversight and optimal resident outcomes.
Kenya Bryant
Social Services Manager, Hermitage Northern Virginia
5-A. Person-Directed Dementia Care: Lessons from the Pandemic
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

5-A. Person-Directed Dementia Care: Lessons from the Pandemic

  • Reflect on issues of safety, autonomy, and segregation in light of the current pandemic—and consider how aging services providers can continue to center the values of culture change to keep the person at the forefront.
Natasha Bryant
Managing Director/Senior Research Associate, LTSS Center, LeadingAge
35-I. Experience of Direct Care Workers During COVID-19
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

35-I. Experience of Direct Care Workers During COVID-19

  • Explore the challenges/stresses faced by direct care workers during COVID-19, how they perceive their employers’ efforts to train them for their work, and the differences in how they perceive their preparedness across different care settings.
Veronica Calderon
Chief Diversity & Inclusion Officer, Aldersgate
7-B. Developing and Sustaining an Inclusive Culture
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

7-B. Developing and Sustaining an Inclusive Culture

  • Hear from aging services providers who are intentionally building diversity and inclusion initiatives that invite and accept older adults and employees from diverse backgrounds as full members of the community in which they live and work.
Cameron Camp
Director of Research and Development, Center for Applied Research in Dementia
49-L. Using Montessori Principles for Workforce Development
Thursday, November 19, 2020
2:45 - 3:15 p.m.

49-L. Using Montessori Principles for Workforce Development

  • Gain insight into how employees can learn from each other in a Montessori-inspired culture that emphasizes respect, dignity, and equality; and how that culture supplements or replaces annual evaluations with a coaching/mentoring model of employee growth and encouragement.
Michael Capstick
President, Select Rehabilitation, LLC
16-D. Skilled Nursing Quality Care: Realities Under COVID
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

16-D. Skilled Nursing Quality Care: Realities Under COVID

  • Explore how to use customized care pathways and intentionally integrate innovative technologies into the framework of an organization to enhance reimbursement, disseminate critical information to care providers, and deliver care to those in isolation.
Chet Chandler
Vice President of Strategic Accounts, Value First, Inc.
23-F. Supply Chain Strategies During COVID-19
Thursday, November 12, 2020
2:30 - 3:00 p.m.

23-F. Supply Chain Strategies During COVID-19

  • Review current trends and strategies in supply chain management as a result of COVID-19 and the resources and new technologies available to help aging services providers get their budgets back on track.
Verena Cimarolli
Senior Health Services Research Associate, LeadingAge
35-I. Experience of Direct Care Workers During COVID-19
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

35-I. Experience of Direct Care Workers During COVID-19

  • Explore the challenges/stresses faced by direct care workers during COVID-19, how they perceive their employers’ efforts to train them for their work, and the differences in how they perceive their preparedness across different care settings.
Scott Code
Senior Director, CAST, LeadingAge
18-E. Leveraging Social Connectedness Technology During COVID-19
Thursday, November 12, 2020
1:15 - 1:45 p.m.

18-E. Leveraging Social Connectedness Technology During COVID-19

  • Hear how social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic and ways emerging technologies, and novel uses of existing ones can enhance engagement and reduce isolation.
Linda Coleman
Vice President of Resident Services, HumanGood Inc.
39-J. Affordable Housing Plus Services Strategies
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

39-J. Affordable Housing Plus Services Strategies

  • Learn about a housing provider’s collaboration with a managed care organization to bring onsite services to their residents and early lessons identified from initiatives to facilitate Medicare service use in affordable housing communities.
Judy Collett-Miller
Director of Technology Innovation, Parker Health Group, Inc.
38-J. Telehealth: Case Studies from the Trenches
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

38-J. Telehealth: Case Studies from the Trenches

  • Learn about the rapid increase in the use of different modalities of telehealth in response to COVID-19 and how telehealth cemented the connection among and between different providers and their care recipients.
Peter Corless
Executive Vice President of Enterprise Development, OnShift
24-F. Workforce Imperatives for the New Normal
Thursday, November 12, 2020
2:30 - 3:00 p.m.

24-F. Workforce Imperatives for the New Normal

  • Examine key strategies and practical solutions that can be adopted by aging services providers to recruit from the newly created talent pool of displaced workers, facilitate better communication with staff, and support an engaged workforce.
Linda Couch
Vice President, Housing Policy, LeadingAge
12-C. Preserving Existing Affordable Housing
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

12-C. Preserving Existing Affordable Housing

  • Understand the latest on federal preservation programs and how they work—and obtain the latest information on available tools that help preserve existing affordable housing, from inspections to RAD for PRAC, Section 8bb, and other strategies.
Scott Crabtree
CEO/President, Lambeth House
26-G. A Pandemic Playbook: Lessons Learned from Aging Services
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

26-G. A Pandemic Playbook: Lessons Learned from Aging Services

  • Learn about a multi-media resource to help aging services providers plan for a sustained, recurrent or new pandemic-like event—and hear lessons learned from members who have effectively addressed crisis intervention, and recovery.
Terri Cunliffe
CEO/President, Covenant Living Communities and Services
8-B. Strategically Positioning for the Future
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

8-B. Strategically Positioning for the Future

  • Hear how CEOs of multisite life plan communities are planning for transformative change over the next decade and preparing for the unexpected through innovative technology use, reposition strategies and design solutions.
Thomas Davis
Director, Office of Preservation, U.S. Department of Housing & Urban Development
12-C. Preserving Existing Affordable Housing
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

12-C. Preserving Existing Affordable Housing

  • Understand the latest on federal preservation programs and how they work—and obtain the latest information on available tools that help preserve existing affordable housing, from inspections to RAD for PRAC, Section 8bb, and other strategies.
Jim Dellapa
CIO, Parker Health Group, Inc.
10-C. Staff and Resident Screening Technology During COVID-19
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

10-C. Staff and Resident Screening Technology During COVID-19

  • Learn about the different types of temperature and screening technology being used in response to the COVID-19 and the important differences and considerations between the different commercially available technology solutions.
Michael Doerr
Vice President for Senior Living, Paymerang
32-H. Business Continuity During COVID
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

32-H. Business Continuity During COVID

  • Hear about the key considerations that led one organization to pursue a digital payment strategy as a part of their overall business continuity strategy during COVID-19, including the efficiencies gained by eliminating paper-based processes.
Susan Donley
Senior Vice President, Marketing and Communications, LeadingAge
14-D. PR Lessons from COVID-19: Where Do We Go from Here?
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

14-D. PR Lessons from COVID-19: Where Do We Go from Here?

  • Examine the lessons learned from dealing with the media during the pandemic, including negative narratives about aging services, key messages that resonated and had impact, and next steps for collective media awareness and understanding about our field.
Janine Finck-Boyle
VP of Regulatory Affairs, LeadingAge
30-H. Coronavirus Commission on Safety and Quality in Nursing Homes
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

30-H. Coronavirus Commission on Safety and Quality in Nursing Homes

  • Discuss the work of the newly CMS Commission to inform responses to COVID—and identify innovative approaches for using nursing home data to enable federal surveyors and state and local entities to address the spread of the virus.
Jennifer Flynn
Manager, Healthcare Risk Management at Aon, Aon Affinity
15-D. Working with Diverse Populations: Managing Liability Risks
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

15-D. Working with Diverse Populations: Managing Liability Risks

  • Consider how LeadingAge members can promote cultural competence in long term care settings and reduce exposure to liability risks by outlining interventions and the defining the role of staff in recognizing and reporting observed bias and/or abuse.
Terry Fulmer, PhD, RN, FAAN
President, The John A. Hartford Foundation, Inc.
30-H. Coronavirus Commission on Safety and Quality in Nursing Homes
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

30-H. Coronavirus Commission on Safety and Quality in Nursing Homes

  • Discuss the work of the newly CMS Commission to inform responses to COVID—and identify innovative approaches for using nursing home data to enable federal surveyors and state and local entities to address the spread of the virus.
Bethany Ghassemi
General Counsel, HumanGood
6-B. COVID-19 Legal and Operational Issues: Perspectives from General Counsel
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

6-B. COVID-19 Legal and Operational Issues: Perspectives from General Counsel

  • Consider how COVID-19 served as an unanticipated stress test for LeadingAge members, the lessons learned from the policies and structures that worked well (and those that did not), and the opportunities for innovation across different operational and legal areas
Cole Gray
Executive Vice President, Greenbrier
31-H. Development and Marketing Trends in the Current Environment
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

31-H. Development and Marketing Trends in the Current Environment

  • Review development and marketing trends impacted by COVID-19, the challenges aging services providers are facing as a result, as well as new opportunities in the horizon, including examples of recent project successes.
Katrina Gray
Compliance Officer, Buckner Retirement Services, Inc.
23-F. Supply Chain Strategies During COVID-19
Thursday, November 12, 2020
2:30 - 3:00 p.m.

23-F. Supply Chain Strategies During COVID-19

  • Review current trends and strategies in supply chain management as a result of COVID-19 and the resources and new technologies available to help aging services providers get their budgets back on track.
Toby Halliday
Director, Office of Asset Management and Portfolio Oversight, U.S. Department of Housing & Urban Development
1-A. Resiliency in Affordable Housing: Lessons from COVID
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

1-A. Resiliency in Affordable Housing: Lessons from COVID

  • Understand how COVID affected and changed affordable senior housing at the operational and policy levels and discuss the most meaningful responses from HUD, the Hill, and housing providers, as we look ahead to tomorrow’s needs and opportunities.
Kate Harris, CFRE
Consultant, Marts&Lundy
4-A. What Does COVID Mean for Charitable Giving?
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

4-A. What Does COVID Mean for Charitable Giving?

  • Review new trends data on philanthropy in aging services, including information on how your peers are performing philanthropically—and take home actionable ideas to build confidence in your post-COVID fundraising approach.
Dan Hermann
President & CEO, Head of Investment Banking, Ziegler
20-E. Strategic Growth and the Future of the Not-for-Profit Sector
Thursday, November 12, 2020
1:15 - 1:45 p.m.

20-E. Strategic Growth and the Future of the Not-for-Profit Sector

  • Receive an overview of the financial health and current state of the senior living capital markets and the opportunities that exists for providers, including demographic patterns, consumer sentiment, growth initiatives, competition and sponsorship transition trends.
Nancy Hooks
VP, State Partnership, LeadingAge
26-G. A Pandemic Playbook: Lessons Learned from Aging Services
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

26-G. A Pandemic Playbook: Lessons Learned from Aging Services

  • Learn about a multi-media resource to help aging services providers plan for a sustained, recurrent or new pandemic-like event—and hear lessons learned from members who have effectively addressed crisis intervention, and recovery.
James Hudgins
President, THW Design
8-B. Strategically Positioning for the Future
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

8-B. Strategically Positioning for the Future

  • Hear how CEOs of multisite life plan communities are planning for transformative change over the next decade and preparing for the unexpected through innovative technology use, reposition strategies and design solutions.
Stuart Jackson
Senior Vice President – Client Services, Greystone
47-L. Navigating the Course Toward the New Normal
Thursday, November 19, 2020
2:45 - 3:15 p.m.

47-L. Navigating the Course Toward the New Normal

  • Learn how organizations should be adjusting their strategic plans in response to an ever-changing environment, including adapting short-term fixes into long-term policies and procedures and developing a plan to communicate long-term mission and stability to stakeholders.
Jim Jandreau
Resident, Cypress Village
18-E. Leveraging Social Connectedness Technology During COVID-19
Thursday, November 12, 2020
1:15 - 1:45 p.m.

18-E. Leveraging Social Connectedness Technology During COVID-19

  • Hear how social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic and ways emerging technologies, and novel uses of existing ones can enhance engagement and reduce isolation.
Liz Jensen
Clinical Director, Direct Supply Innovation & Technology Center @MSOE, Direct Supply, Inc.
3-A. Safety Innovations for Skilled Nursing and Assisted Living
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

3-A. Safety Innovations for Skilled Nursing and Assisted Living

  • Explore emerging innovative technologies impacting infection control and falls prevention—and hear about a problem-focused vetting process that incorporates clinical, operational, and engineering expertise to save time, resources, and money.
Jennifer Jimenez Marana
Director of Diversity and Inclusion, Broadmead
7-B. Developing and Sustaining an Inclusive Culture
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

7-B. Developing and Sustaining an Inclusive Culture

  • Hear from aging services providers who are intentionally building diversity and inclusion initiatives that invite and accept older adults and employees from diverse backgrounds as full members of the community in which they live and work.
Barry Johnson
Senior VP of Marketing, Greenbrier
31-H. Development and Marketing Trends in the Current Environment
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

31-H. Development and Marketing Trends in the Current Environment

  • Review development and marketing trends impacted by COVID-19, the challenges aging services providers are facing as a result, as well as new opportunities in the horizon, including examples of recent project successes.
Gary Johnson
Leadership Consultant, Monarch Risk Management
49-L. Using Montessori Principles for Workforce Development
Thursday, November 19, 2020
2:45 - 3:15 p.m.

49-L. Using Montessori Principles for Workforce Development

  • Gain insight into how employees can learn from each other in a Montessori-inspired culture that emphasizes respect, dignity, and equality; and how that culture supplements or replaces annual evaluations with a coaching/mentoring model of employee growth and encouragement.
Lindsay Johnson
Director of Media, GlynnDevins
44-K. New Insights into Google Data Trends
Thursday, November 19, 2020
1:45 - 2:15 p.m.

44-K. New Insights into Google Data Trends

  • Understand more about Google search data trends and how to leverage future-state ad offerings, products and platforms to develop a more digital-first approach to solving occupancy shortcomings, especially during a public health crisis.
Andrew Joseph
General Counsel, Asbury Communities, Inc.
6-B. COVID-19 Legal and Operational Issues: Perspectives from General Counsel
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

6-B. COVID-19 Legal and Operational Issues: Perspectives from General Counsel

  • Consider how COVID-19 served as an unanticipated stress test for LeadingAge members, the lessons learned from the policies and structures that worked well (and those that did not), and the opportunities for innovation across different operational and legal areas
Martin B. Kane
Director of Finance, Westminster Canterbury Richmond
32-H. Business Continuity During COVID
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

32-H. Business Continuity During COVID

  • Hear about the key considerations that led one organization to pursue a digital payment strategy as a part of their overall business continuity strategy during COVID-19, including the efficiencies gained by eliminating paper-based processes.
Kelly Keefe
Vice President, Community Solutions Strategy, MatrixCare
9-B. Keeping Residents Engaged and Well During COVID-19
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

9-B. Keeping Residents Engaged and Well During COVID-19

  • Recognize the importance engagement and need for additional wellness initiatives for independent living residents during staff shortages and times of restricted contact, and ways to gauge success in the health and well-being of your residents.
Coleen Kelly
Vice President Program Management, Aon Affinity
15-D. Working with Diverse Populations: Managing Liability Risks
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

15-D. Working with Diverse Populations: Managing Liability Risks

  • Consider how LeadingAge members can promote cultural competence in long term care settings and reduce exposure to liability risks by outlining interventions and the defining the role of staff in recognizing and reporting observed bias and/or abuse.
Sean Kelly
President & CEO, The Kendal Corporation
40-J. Survival Strategies for Life Plan Communities
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

40-J. Survival Strategies for Life Plan Communities

  • Understand the financial threats and stressors to the survival of many life plan communities in the face of COVID-19—and the market growth and alternative housing opportunities to strengthen their ability to thrive in the future.
Michelle Kim
Talent Development Specialist, Presbyterian Homes and Services
45-K. Equipping Mid-Level Managers for Success
Thursday, November 19, 2020
1:45 - 2:15 p.m.

45-K. Equipping Mid-Level Managers for Success

  • Learn about a replicable model that allows mid-level managers to feel competent and engaged through a focused talent identification strategy followed by an onboarding process that informs ongoing opportunities for personal and professional growth and development.
Emi Kiyota
President, Ibasho
13-C. Physical Design for Community Life and Safer Interaction
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

13-C. Physical Design for Community Life and Safer Interaction

  • Review design strategies meant to guide providers as they both build new and adapt existing senior housing buildings to balance infection control and social interaction—and consider the prompts that will help residents and visitors navigate the thresholds between private and public spaces safely.
Christy Kramer
Director of LeadingAge DC and Director, Workforce Initiatives Student Programs, LeadingAge DC
11-C. Developing Future Aging Services Leaders Today
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

11-C. Developing Future Aging Services Leaders Today

  • Hear about the LeadingAge Summer Enrichment Internship program and how aging services providers can develop internship programs that successfully prepare black, indigenous and people of color for future management roles in aging services.
Eric Krull
Executive Vice President, THW Design
8-B. Strategically Positioning for the Future
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

8-B. Strategically Positioning for the Future

  • Hear how CEOs of multisite life plan communities are planning for transformative change over the next decade and preparing for the unexpected through innovative technology use, reposition strategies and design solutions.
Steven Landers
President & CEO, VNA Health Group
27-G. Strategies for the Future of Care in the Home
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

27-G. Strategies for the Future of Care in the Home

  • Review how COVID-19 has had an impact on the trajectory of mergers, acquisitions, and partnerships in home health, home care, and hospice—and the tactics to preserve existing business lines while considering ways to innovate in a changing landscape.
Brian LeBlanc
International Dementia Advocate, We Are Dementia Strong
5-A. Person-Directed Dementia Care: Lessons from the Pandemic
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

5-A. Person-Directed Dementia Care: Lessons from the Pandemic

  • Reflect on issues of safety, autonomy, and segregation in light of the current pandemic—and consider how aging services providers can continue to center the values of culture change to keep the person at the forefront.
Doug Leidig
President & CEO, Asbury Communities, Inc.
8-B. Strategically Positioning for the Future
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

8-B. Strategically Positioning for the Future

  • Hear how CEOs of multisite life plan communities are planning for transformative change over the next decade and preparing for the unexpected through innovative technology use, reposition strategies and design solutions.
Carol Marak
Founder- Elder Orphan Facebook Group,
34-I. Meeting the Needs of Solo Agers
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

34-I. Meeting the Needs of Solo Agers

  • Understand how COVID is shifting the idea of aging at home and how aging services providers can fill-in the support network and social connections solo agers may lack at home.
Lisa McCracken
Director Senior Living Research and Development, Ziegler
20-E. Strategic Growth and the Future of the Not-for-Profit Sector
Thursday, November 12, 2020
1:15 - 1:45 p.m.

20-E. Strategic Growth and the Future of the Not-for-Profit Sector

  • Receive an overview of the financial health and current state of the senior living capital markets and the opportunities that exists for providers, including demographic patterns, consumer sentiment, growth initiatives, competition and sponsorship transition trends.
Mario Mckenzie
Partner, CLA (CliftonLarsonAllen)
25-F. Thriving During Times of Rapid Change
Thursday, November 12, 2020
2:30 - 3:00 p.m.

25-F. Thriving During Times of Rapid Change

  • Examine how boards and management teams can proactively navigate new and heightened risk and promote innovative strategic action to further the mission of their organizations while also performing at the highest possible level.
Thomas Mendez
Wellness Director,
29-G. Leading Through Change
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

29-G. Leading Through Change

  • Hear how one organization was able to navigate difficult change and crises by fostering an organizational culture focused on transparency and trust—and consider how ongoing leadership and board development can help leadership teams overcome hurdles and exceed expectations.
Susan Minar
Director of Education & Training, Presbyterian Homes and Services
45-K. Equipping Mid-Level Managers for Success
Thursday, November 19, 2020
1:45 - 2:15 p.m.

45-K. Equipping Mid-Level Managers for Success

  • Learn about a replicable model that allows mid-level managers to feel competent and engaged through a focused talent identification strategy followed by an onboarding process that informs ongoing opportunities for personal and professional growth and development.
Ty Morgan
Executive Director, Cypress Village
18-E. Leveraging Social Connectedness Technology During COVID-19
Thursday, November 12, 2020
1:15 - 1:45 p.m.

18-E. Leveraging Social Connectedness Technology During COVID-19

  • Hear how social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic and ways emerging technologies, and novel uses of existing ones can enhance engagement and reduce isolation.
Renee Moseley
Associate Director, Bridge Meadows
17-D. Meaning and Purpose: A Necessity, Not a Nicety
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

17-D. Meaning and Purpose: A Necessity, Not a Nicety

  • Consider why meaning and purpose should be fundamental to the work of LeadingAge members and wellbeing of older adults—and explore how organizations are intentionally infusing these values into day-to-day life, particularly amidst this challenging time.
April Naturale
Disaster Recovery and Community Resilience Senior Manager, ICF International
43-K. The Role of Grief and Bereavement Services in COVID-19 Recovery
Thursday, November 19, 2020
1:45 - 2:15 p.m.

43-K. The Role of Grief and Bereavement Services in COVID-19 Recovery

  • Understand the types and manifestations of COVID-related grief, the importance of grief, bereavement, and trauma informed counseling in recovery and resilience, and the role of hospice and other community providers in this aspect of recovery.
Tom Navin
COO, Greenbrier
31-H. Development and Marketing Trends in the Current Environment
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

31-H. Development and Marketing Trends in the Current Environment

  • Review development and marketing trends impacted by COVID-19, the challenges aging services providers are facing as a result, as well as new opportunities in the horizon, including examples of recent project successes.
Vincent O'Donnell
Affordable Housing Consultant,
12-C. Preserving Existing Affordable Housing
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

12-C. Preserving Existing Affordable Housing

  • Understand the latest on federal preservation programs and how they work—and obtain the latest information on available tools that help preserve existing affordable housing, from inspections to RAD for PRAC, Section 8bb, and other strategies.
Brett Ortega
VP, Community Technology, HumanGood Inc.
38-J. Telehealth: Case Studies from the Trenches
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

38-J. Telehealth: Case Studies from the Trenches

  • Learn about the rapid increase in the use of different modalities of telehealth in response to COVID-19 and how telehealth cemented the connection among and between different providers and their care recipients.
Jeannee Parker Martin
President & CEO, LeadingAge California
30-H. Coronavirus Commission on Safety and Quality in Nursing Homes
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

30-H. Coronavirus Commission on Safety and Quality in Nursing Homes

  • Discuss the work of the newly CMS Commission to inform responses to COVID—and identify innovative approaches for using nursing home data to enable federal surveyors and state and local entities to address the spread of the virus.
Stephanie Parks
Chief Development Officer, Reliant Rehabilitation
36-I. The Hidden Costs of Inhouse and Managed Therapy Models
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

36-I. The Hidden Costs of Inhouse and Managed Therapy Models

  • Understand the operational considerations, accountability challenges, and financial risks that arise with contract therapy, management agreements and inhouse programs—and the clinical and compliance considerations that provide thorough oversight and optimal resident outcomes.
Duana Patton
Chief Executive Officer, Ohio District 5 Area Agency on Aging, Inc.
2-A. Modern Governance: Staying Agile and Resilient
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

2-A. Modern Governance: Staying Agile and Resilient

  • Join a panel of veteran governance experts to learn about specific modern governance practices that align organizational culture and mission with the right combination of board structures and processes to fuel organizational success.
Dee Pekruhn
Director, Life Plan Communities Services & Policy, LeadingAge
40-J. Survival Strategies for Life Plan Communities
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

40-J. Survival Strategies for Life Plan Communities

  • Understand the financial threats and stressors to the survival of many life plan communities in the face of COVID-19—and the market growth and alternative housing opportunities to strengthen their ability to thrive in the future.
Stephen Post
Executive Director, Jack Satter House
37-I. Innovations in Dining: Before, During, and After COVID-19
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

37-I. Innovations in Dining: Before, During, and After COVID-19

  • Hear from two providers about their efforts to update their dining programs and physical design prior to the pandemic, how they implemented changes during the lock down—and how these are informing their plans to meet consumer preferences for post-COVID dining.
Kelly Price
Administrator (McFarlan), Presbyterian Villages of Michigan
33-H. Developing Leaders of Color in Aging Services
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

33-H. Developing Leaders of Color in Aging Services

  • Discuss the importance of recruiting and developing leaders of color in aging services and the intentional process one provider has implemented to address racial disparities in leadership roles within their organization.
Daniel Reingold
President & CEO, RiverSpring Health
26-G. A Pandemic Playbook: Lessons Learned from Aging Services
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

26-G. A Pandemic Playbook: Lessons Learned from Aging Services

  • Learn about a multi-media resource to help aging services providers plan for a sustained, recurrent or new pandemic-like event—and hear lessons learned from members who have effectively addressed crisis intervention, and recovery.
Cedric Richner III, CFRE
Managing Principal, Marts&Lundy
4-A. What Does COVID Mean for Charitable Giving?
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

4-A. What Does COVID Mean for Charitable Giving?

  • Review new trends data on philanthropy in aging services, including information on how your peers are performing philanthropically—and take home actionable ideas to build confidence in your post-COVID fundraising approach.
Aline Russotto
Executive Director, Orchard Cove
37-I. Innovations in Dining: Before, During, and After COVID-19
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

37-I. Innovations in Dining: Before, During, and After COVID-19

  • Hear from two providers about their efforts to update their dining programs and physical design prior to the pandemic, how they implemented changes during the lock down—and how these are informing their plans to meet consumer preferences for post-COVID dining.
Philippe Saad
Associate Principal, DiMella Shaffer
37-I. Innovations in Dining: Before, During, and After COVID-19
Wednesday, November 18, 2020
1:00 - 1:30 p.m.

37-I. Innovations in Dining: Before, During, and After COVID-19

  • Hear from two providers about their efforts to update their dining programs and physical design prior to the pandemic, how they implemented changes during the lock down—and how these are informing their plans to meet consumer preferences for post-COVID dining.
Alisha Sanders
Director, Housing & Services Policy Research, LeadingAge
39-J. Affordable Housing Plus Services Strategies
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

39-J. Affordable Housing Plus Services Strategies

  • Learn about a housing provider’s collaboration with a managed care organization to bring onsite services to their residents and early lessons identified from initiatives to facilitate Medicare service use in affordable housing communities.
Lisa Sanders
Media Relations Director, LeadingAge
14-D. PR Lessons from COVID-19: Where Do We Go from Here?
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

14-D. PR Lessons from COVID-19: Where Do We Go from Here?

  • Examine the lessons learned from dealing with the media during the pandemic, including negative narratives about aging services, key messages that resonated and had impact, and next steps for collective media awareness and understanding about our field.
Amy Schectman
President CEO, 2Life Communities
13-C. Physical Design for Community Life and Safer Interaction
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

13-C. Physical Design for Community Life and Safer Interaction

  • Review design strategies meant to guide providers as they both build new and adapt existing senior housing buildings to balance infection control and social interaction—and consider the prompts that will help residents and visitors navigate the thresholds between private and public spaces safely.
Dottie Schindlinger
VP, Thought Leadership, Diligent
2-A. Modern Governance: Staying Agile and Resilient
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

2-A. Modern Governance: Staying Agile and Resilient

  • Join a panel of veteran governance experts to learn about specific modern governance practices that align organizational culture and mission with the right combination of board structures and processes to fuel organizational success.
Dave Schless
President, American Seniors Housing Association
44-K. New Insights into Google Data Trends
Thursday, November 19, 2020
1:45 - 2:15 p.m.

44-K. New Insights into Google Data Trends

  • Understand more about Google search data trends and how to leverage future-state ad offerings, products and platforms to develop a more digital-first approach to solving occupancy shortcomings, especially during a public health crisis.
Kristin Schneider
Vice President Client Excellence, Unidine Lifestyles
28-G. Revolutionizing the Resident Experience in Times of Change
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

28-G. Revolutionizing the Resident Experience in Times of Change

  • Learn from hospitality industry leaders about the power of human-driven hospitality, how to revamp your approach to customer service and implement an authentic hospitality culture that aligns with residents’ evolving needs.
Gunish Seth
Agency Development Manager, Google, Inc.
44-K. New Insights into Google Data Trends
Thursday, November 19, 2020
1:45 - 2:15 p.m.

44-K. New Insights into Google Data Trends

  • Understand more about Google search data trends and how to leverage future-state ad offerings, products and platforms to develop a more digital-first approach to solving occupancy shortcomings, especially during a public health crisis.
Evan Shulman
Director, Division of Nursing Homes Survey and Certification Group, Centers for Medicare and Medicaid Services
46-L. Preparing for the Next Nursing Home Survey
Thursday, November 19, 2020
2:45 - 3:15 p.m.

46-L. Preparing for the Next Nursing Home Survey

  • Learn about the surveys and other agency visits you might expect in the coming year and the resources available to help you prepare and thrive in this COVID-era, including ways to balance temporary waivers vs. long-range changes.
JD Shuman
President & CEO Asbury Foundation, Asbury Communities, Inc.
4-A. What Does COVID Mean for Charitable Giving?
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

4-A. What Does COVID Mean for Charitable Giving?

  • Review new trends data on philanthropy in aging services, including information on how your peers are performing philanthropically—and take home actionable ideas to build confidence in your post-COVID fundraising approach.
Justin Smith
Innovation&Technology Manager, Direct Supply Innovation &Technology Center @MSOE, Direct Supply, Inc.
3-A. Safety Innovations for Skilled Nursing and Assisted Living
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

3-A. Safety Innovations for Skilled Nursing and Assisted Living

  • Explore emerging innovative technologies impacting infection control and falls prevention—and hear about a problem-focused vetting process that incorporates clinical, operational, and engineering expertise to save time, resources, and money.
Kassie South
Assistant Administrator, Franke at Seaside
29-G. Leading Through Change
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

29-G. Leading Through Change

  • Hear how one organization was able to navigate difficult change and crises by fostering an organizational culture focused on transparency and trust—and consider how ongoing leadership and board development can help leadership teams overcome hurdles and exceed expectations.
John Spooner
Co-Chief Executive Officer, Greystone
47-L. Navigating the Course Toward the New Normal
Thursday, November 19, 2020
2:45 - 3:15 p.m.

47-L. Navigating the Course Toward the New Normal

  • Learn how organizations should be adjusting their strategic plans in response to an ever-changing environment, including adapting short-term fixes into long-term policies and procedures and developing a plan to communicate long-term mission and stability to stakeholders.
Sandy Stoll
Administrator, Franke at Seaside
29-G. Leading Through Change
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

29-G. Leading Through Change

  • Hear how one organization was able to navigate difficult change and crises by fostering an organizational culture focused on transparency and trust—and consider how ongoing leadership and board development can help leadership teams overcome hurdles and exceed expectations.
Robyn Stone
SVP, Research/Co-Director, LTSS Center, LeadingAge
39-J. Affordable Housing Plus Services Strategies
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

39-J. Affordable Housing Plus Services Strategies

  • Learn about a housing provider’s collaboration with a managed care organization to bring onsite services to their residents and early lessons identified from initiatives to facilitate Medicare service use in affordable housing communities.
Brad Straub
Executive Vice President, Greystone
47-L. Navigating the Course Toward the New Normal
Thursday, November 19, 2020
2:45 - 3:15 p.m.

47-L. Navigating the Course Toward the New Normal

  • Learn how organizations should be adjusting their strategic plans in response to an ever-changing environment, including adapting short-term fixes into long-term policies and procedures and developing a plan to communicate long-term mission and stability to stakeholders.
Benjamin Surmi
Director of Education and Culture, Koelsch Communities
9-B. Keeping Residents Engaged and Well During COVID-19
Tuesday, November 10, 2020
2:45 - 3:15 p.m.

9-B. Keeping Residents Engaged and Well During COVID-19

  • Recognize the importance engagement and need for additional wellness initiatives for independent living residents during staff shortages and times of restricted contact, and ways to gauge success in the health and well-being of your residents.
Katie Swenson
Senior Principal, Mass Design Group
13-C. Physical Design for Community Life and Safer Interaction
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

13-C. Physical Design for Community Life and Safer Interaction

  • Review design strategies meant to guide providers as they both build new and adapt existing senior housing buildings to balance infection control and social interaction—and consider the prompts that will help residents and visitors navigate the thresholds between private and public spaces safely.
Barbara Thomas
CEO, Kendal at Oberlin
2-A. Modern Governance: Staying Agile and Resilient
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

2-A. Modern Governance: Staying Agile and Resilient

  • Join a panel of veteran governance experts to learn about specific modern governance practices that align organizational culture and mission with the right combination of board structures and processes to fuel organizational success.
Lisa Thomson
Chief Strategy and Marketing Officer, Pathway Health Services Inc.
22-F. Linking Emergency Preparedness to Infection Control
Thursday, November 12, 2020
2:30 - 3:00 p.m.

22-F. Linking Emergency Preparedness to Infection Control

  • Consider how emergency preparedness regulations intersect with infection control policy and procedures in nursing homes as a result of COVID-19, and how providers can prepare for future surveys and prevent deficiencies.
Erica Thrash-Sall
Executive Director, McFarlan Village Home
11-C. Developing Future Aging Services Leaders Today
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

11-C. Developing Future Aging Services Leaders Today

  • Hear about the LeadingAge Summer Enrichment Internship program and how aging services providers can develop internship programs that successfully prepare black, indigenous and people of color for future management roles in aging services.
33-H. Developing Leaders of Color in Aging Services
Tuesday, November 17, 2020
2:30 - 3:00 p.m.

33-H. Developing Leaders of Color in Aging Services

  • Discuss the importance of recruiting and developing leaders of color in aging services and the intentional process one provider has implemented to address racial disparities in leadership roles within their organization.
Aaron Tripp
VP, Reimbursement and Financing Policy, LeadingAge
27-G. Strategies for the Future of Care in the Home
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

27-G. Strategies for the Future of Care in the Home

  • Review how COVID-19 has had an impact on the trajectory of mergers, acquisitions, and partnerships in home health, home care, and hospice—and the tactics to preserve existing business lines while considering ways to innovate in a changing landscape.
Victoria Vega
Senior Vice President of Operations, Unidine Lifestyles
28-G. Revolutionizing the Resident Experience in Times of Change
Tuesday, November 17, 2020
1:15 - 1:45 p.m.

28-G. Revolutionizing the Resident Experience in Times of Change

  • Learn from hospitality industry leaders about the power of human-driven hospitality, how to revamp your approach to customer service and implement an authentic hospitality culture that aligns with residents’ evolving needs.
Joe Velderman
Vice President of Innovation, Cypress Living
10-C. Staff and Resident Screening Technology During COVID-19
Wednesday, November 11, 2020
1:00 - 1:30 p.m.

10-C. Staff and Resident Screening Technology During COVID-19

  • Learn about the different types of temperature and screening technology being used in response to the COVID-19 and the important differences and considerations between the different commercially available technology solutions.
Justine Vogel
President & CEO, The RiverWoods Group
40-J. Survival Strategies for Life Plan Communities
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

40-J. Survival Strategies for Life Plan Communities

  • Understand the financial threats and stressors to the survival of many life plan communities in the face of COVID-19—and the market growth and alternative housing opportunities to strengthen their ability to thrive in the future.
Jayne Warwick
Senior Medical Records Compliance Director, PointClickCare
41-J. Applying Trauma Informed Care to Address Staff Wellbeing
Wednesday, November 18, 2020
3:15 - 3:45 p.m.

41-J. Applying Trauma Informed Care to Address Staff Wellbeing

  • Consider how a trauma-informed care organizational structure and treatment framework can be used to recognize and respond to compassion fatigue and help rebuild a sense of confidence, control and empowerment among staff.
Dr. Kathleen Weissberg
Director of Education, Select Rehabilitation, LLC
16-D. Skilled Nursing Quality Care: Realities Under COVID
Wednesday, November 11, 2020
3:15 - 3:45 p.m.

16-D. Skilled Nursing Quality Care: Realities Under COVID

  • Explore how to use customized care pathways and intentionally integrate innovative technologies into the framework of an organization to enhance reimbursement, disseminate critical information to care providers, and deliver care to those in isolation.
Jen Wilson
Vice President of Well-Being, Carol Woods Retirement Community
5-A. Person-Directed Dementia Care: Lessons from the Pandemic
Tuesday, November 10, 2020
2:00 - 2:30 p.m.

5-A. Person-Directed Dementia Care: Lessons from the Pandemic

  • Reflect on issues of safety, autonomy, and segregation in light of the current pandemic—and consider how aging services providers can continue to center the values of culture change to keep the person at the forefront.
Stephen Yenchek
CEO/President, Friendship Senior Options, Inc.
18-E. Leveraging Social Connectedness Technology During COVID-19
Thursday, November 12, 2020
1:15 - 1:45 p.m.

18-E. Leveraging Social Connectedness Technology During COVID-19

  • Hear how social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic and ways emerging technologies, and novel uses of existing ones can enhance engagement and reduce isolation.