Sessions

Sessions

All times are in Eastern Standard Time (EST).
Use the drop-down menu button below to sort sessions and view descriptions:

  • Tuesday, November 10, 2020

    2:00 p.m. - 2:30 p.m.

    1-A. Resiliency in Affordable Housing: Lessons from COVID
    Tuesday, November 10, 2020
    2:00 p.m. - 2:30 p.m.

    1-A. Resiliency in Affordable Housing: Lessons from COVID

    • Understand how COVID affected and changed affordable senior housing at the operational and policy levels and discuss the most meaningful responses from HUD, the Hill, and housing providers, as we look ahead to tomorrow’s needs and opportunities.

    Speakers:

    • Juliana Bilowich, Director, Housing Operations & Policy, LeadingAge
    • Toby Halliday, Director, Office of Asset Management and Portfolio Oversight, U.S. Department of Housing & Urban Development
    2-A. Modern Governance: Staying Agile and Resilient
    Tuesday, November 10, 2020
    2:00 p.m. - 2:30 p.m.

    2-A. Modern Governance: Staying Agile and Resilient

    • Join a panel of veteran governance experts to learn about specific modern governance practices that align organizational culture and mission with the right combination of board structures and processes to fuel organizational success.

    Speakers:

    • Barbara Thomas, CEO, Kendal at Oberlin
    • Dottie Schindlinger, VP, Thought Leadership, Diligent
    • Duana Patton, Chief Executive Officer, Ohio District 5 Area Agency on Aging, Inc.
    3-A. Safety Innovations for Skilled Nursing and Assisted Living
    Tuesday, November 10, 2020
    2:00 p.m. - 2:30 p.m.

    3-A. Safety Innovations for Skilled Nursing and Assisted Living

    • Explore emerging innovative technologies impacting infection control and falls prevention—and hear about a problem-focused vetting process that incorporates clinical, operational, and engineering expertise to save time, resources, and money.

    Speakers:

    • Justin Smith, Innovation&Technology Manager, Direct Supply Innovation &Technology Center @MSOE, Direct Supply, Inc.
    • Liz Jensen, Clinical Director, Direct Supply Innovation & Technology Center @MSOE, Direct Supply, Inc.
    4-A. What Does COVID Mean for Charitable Giving?
    Tuesday, November 10, 2020
    2:00 p.m. - 2:30 p.m.

    4-A. What Does COVID Mean for Charitable Giving?

    • Review new trends data on philanthropy in aging services, including information on how your peers are performing philanthropically—and take home actionable ideas to build confidence in your post-COVID fundraising approach.

    Speakers:

    • Cedric Richner III, CFRE, Managing Principal, Marts&Lundy
    • JD Shuman, President & CEO Asbury Foundation, Asbury Communities, Inc.
    • Kate Harris, CFRE, Consultant, Marts&Lundy
    5-A. Person-Directed Dementia Care: Lessons from the Pandemic
    Tuesday, November 10, 2020
    2:00 p.m. - 2:30 p.m.

    5-A. Person-Directed Dementia Care: Lessons from the Pandemic

    • Reflect on issues of safety, autonomy, and segregation in light of the current pandemic—and consider how aging services providers can continue to center the values of culture change to keep the person at the forefront.

    Speakers:

    • Brian LeBlanc, International Dementia Advocate, We Are Dementia Strong
    • Jen Wilson, Vice President of Well-Being, Carol Woods Retirement Community
    • Kenya Bryant, Social Services Manager, Hermitage Northern Virginia

    2:45 p.m. - 3:15 p.m.

    6-B. COVID-19 Legal and Operational Issues: Perspectives from General Counsel
    Tuesday, November 10, 2020
    2:45 p.m. - 3:15 p.m.

    6-B. COVID-19 Legal and Operational Issues: Perspectives from General Counsel

    • Consider how COVID-19 served as an unanticipated stress test for LeadingAge members, the lessons learned from the policies and structures that worked well (and those that did not), and the opportunities for innovation across different operational and legal areas

    Speakers:

    • Andrew Joseph, General Counsel, Asbury Communities, Inc.
    • Bethany Ghassemi, General Counsel, HumanGood
    7-B. Developing and Sustaining an Inclusive Culture
    Tuesday, November 10, 2020
    2:45 p.m. - 3:15 p.m.

    7-B. Developing and Sustaining an Inclusive Culture

    • Hear from aging services providers who are intentionally building diversity and inclusion initiatives that invite and accept older adults and employees from diverse backgrounds as full members of the community in which they live and work.

    Speakers:

    • Jennifer Jimenez Marana, Director of Diversity and Inclusion, Broadmead
    • Veronica Calderon, Chief Diversity & Inclusion Officer, Aldersgate
    8-B. Strategically Positioning for the Future
    Tuesday, November 10, 2020
    2:45 p.m. - 3:15 p.m.

    8-B. Strategically Positioning for the Future

    • Hear how CEOs of multisite life plan communities are planning for transformative change over the next decade and preparing for the unexpected through innovative technology use, reposition strategies and design solutions.

    Speakers:

    • Doug Leidig, President & CEO, Asbury Communities, Inc.
    • Eric Krull, Executive Vice President, THW Design
    • James Hudgins, President, THW Design
    • Terri Cunliffe, CEO/President, Covenant Living Communities and Services
    9-B. Keeping Residents Engaged and Well During COVID-19
    Tuesday, November 10, 2020
    2:45 p.m. - 3:15 p.m.

    9-B. Keeping Residents Engaged and Well During COVID-19

    • Recognize the importance engagement and need for additional wellness initiatives for independent living residents during staff shortages and times of restricted contact, and ways to gauge success in the health and well-being of your residents.

    Speakers:

    • Benjamin Surmi, Director of Education and Culture, Koelsch Communities
    • Kelly Keefe, Vice President, Community Solutions Strategy, MatrixCare

  • Wednesday, November 11, 2020

    1:00 p.m. - 1:30 p.m.

    10-C. Staff and Resident Screening Technology During COVID-19
    Wednesday, November 11, 2020
    1:00 p.m. - 1:30 p.m.

    10-C. Staff and Resident Screening Technology During COVID-19

    • Learn about the different types of temperature and screening technology being used in response to the COVID-19 and the important differences and considerations between the different commercially available technology solutions.

    Speakers:

    • Jim Dellapa, CIO, Parker Health Group, Inc.
    • Joe Velderman, Vice President of Innovation, Cypress Living
    • Majd Alwan, SVP of Technology and Business Strategy/Executive Director, CAST, LeadingAge
    11-C. Developing Future Aging Services Leaders Today
    Wednesday, November 11, 2020
    1:00 p.m. - 1:30 p.m.

    11-C. Developing Future Aging Services Leaders Today

    • Hear about the LeadingAge Summer Enrichment Internship program and how aging services providers can develop internship programs that successfully prepare black, indigenous and people of color for future management roles in aging services.

    Speakers:

    • Christy Kramer, Director of LeadingAge DC and Director, Workforce Initiatives Student Programs, LeadingAge DC
    • Erica Thrash-Sall, Executive Director, McFarlan Village Home
    • Marvell Adams Jr., COO, The Kendal Corporation
    12-C. Preserving Existing Affordable Housing
    Wednesday, November 11, 2020
    1:00 p.m. - 1:30 p.m.

    12-C. Preserving Existing Affordable Housing

    • Understand the latest on federal preservation programs and how they work—and obtain the latest information on available tools that help preserve existing affordable housing, from inspections to RAD for PRAC, Section 8bb, and other strategies.

    Speakers:

    • Linda Couch, Vice President, Housing Policy, LeadingAge
    • Thomas Davis, Director, Office of Preservation, U.S. Department of Housing & Urban Development
    • Vincent O'Donnell, Affordable Housing Consultant,
    13-C. Physical Design for Community Life and Safer Interaction
    Wednesday, November 11, 2020
    1:00 p.m. - 1:30 p.m.

    13-C. Physical Design for Community Life and Safer Interaction

    • Review design strategies meant to guide providers as they both build new and adapt existing senior housing buildings to balance infection control and social interaction—and consider the prompts that will help residents and visitors navigate the thresholds between private and public spaces safely.

    Speakers:

    • Amy Schectman, President CEO, 2Life Communities
    • Emi Kiyota, President, Ibasho
    • Katie Swenson, Senior Principal, Mass Design Group

    3:15 p.m. - 3:45 p.m.

    14-D. PR Lessons from COVID-19: Where Do We Go from Here?
    Wednesday, November 11, 2020
    3:15 p.m. - 3:45 p.m.

    14-D. PR Lessons from COVID-19: Where Do We Go from Here?

    • Examine the lessons learned from dealing with the media during the pandemic, including negative narratives about aging services, key messages that resonated and had impact, and next steps for collective media awareness and understanding about our field.

    Speakers:

    • Julie Anbender, Principal, Ward Circle Strategies
    • Lisa Sanders, Media Relations Director, LeadingAge
    • Susan Donley, Senior Vice President, Marketing and Communications, LeadingAge
    15-D. Working with Diverse Populations: Managing Liability Risks
    Wednesday, November 11, 2020
    3:15 p.m. - 3:45 p.m.

    15-D. Working with Diverse Populations: Managing Liability Risks

    • Consider how LeadingAge members can promote cultural competence in long term care settings and reduce exposure to liability risks by outlining interventions and the defining the role of staff in recognizing and reporting observed bias and/or abuse.

    Speakers:

    • Coleen Kelly, Vice President Program Management, Aon Affinity
    • Jennifer Flynn, Manager, Healthcare Risk Management at Aon, Aon Affinity
    16-D. Skilled Nursing Quality Care: Realities Under COVID
    Wednesday, November 11, 2020
    3:15 p.m. - 3:45 p.m.

    16-D. Skilled Nursing Quality Care: Realities Under COVID

    • Explore how to use customized care pathways and intentionally integrate innovative technologies into the framework of an organization to enhance reimbursement, disseminate critical information to care providers, and deliver care to those in isolation.

    Speakers:

    • Dr. Kathleen Weissberg, Director of Education, Select Rehabilitation, LLC
    • Michael Capstick, President, Select Rehabilitation, LLC
    17-D. Meaning and Purpose: A Necessity, Not a Nicety
    Wednesday, November 11, 2020
    3:15 p.m. - 3:45 p.m.

    17-D. Meaning and Purpose: A Necessity, Not a Nicety

    • Consider why meaning and purpose should be fundamental to the work of LeadingAge members and wellbeing of older adults—and explore how organizations are intentionally infusing these values into day-to-day life, particularly amidst this challenging time.

    Speakers:

    • Anne Basting, Professor of English and Founder of TimeSlips, University of Wisconsin Milwaukee
    • Renee Moseley, Associate Director, Bridge Meadows

  • Thursday, November 12, 2020

    1:15 p.m. - 1:45 p.m.

    18-E. Leveraging Social Connectedness Technology During COVID-19
    Thursday, November 12, 2020
    1:15 p.m. - 1:45 p.m.

    18-E. Leveraging Social Connectedness Technology During COVID-19

    • Hear how social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic and ways emerging technologies, and novel uses of existing ones can enhance engagement and reduce isolation.

    Speakers:

    • Jim Jandreau, Resident, Cypress Village
    • Laura Andes, Senior Vice President, Mercy Housing Colorado
    • Scott Code, Senior Director, CAST, LeadingAge
    • Stephen Yenchek, CEO/President, Friendship Senior Options, Inc.
    • Ty Morgan, Executive Director, Cypress Village
    19-E. Expanding the Supply of Affordable Housing
    Thursday, November 12, 2020
    1:15 p.m. - 1:45 p.m.

    19-E. Expanding the Supply of Affordable Housing

    • Understand the housing affordability gap, who it affects, and what it means for the nation—and review the landscape of potential sources of capital and operating funds for the expansion of service-enriched housing affordable to older adults with low incomes.
    20-E. Strategic Growth and the Future of the Not-for-Profit Sector
    Thursday, November 12, 2020
    1:15 p.m. - 1:45 p.m.

    20-E. Strategic Growth and the Future of the Not-for-Profit Sector

    • Receive an overview of the financial health and current state of the senior living capital markets and the opportunities that exists for providers, including demographic patterns, consumer sentiment, growth initiatives, competition and sponsorship transition trends.

    Speakers:

    • Dan Hermann, President & CEO, Head of Investment Banking, Ziegler
    • Lisa McCracken, Director Senior Living Research and Development, Ziegler
    21-E. Recognizing and Disrupting Racial Bias
    Thursday, November 12, 2020
    1:15 p.m. - 1:45 p.m.

    21-E. Recognizing and Disrupting Racial Bias

    • Understand the importance of having an awareness of our own biases in order to identify where unconscious biases in the workplace may perpetuate inequities, lack of inclusion, and barriers to equal opportunity.

    2:30 p.m. - 3:00 p.m.

    22-F. Linking Emergency Preparedness to Infection Control
    Thursday, November 12, 2020
    2:30 p.m. - 3:00 p.m.

    22-F. Linking Emergency Preparedness to Infection Control

    • Consider how emergency preparedness regulations intersect with infection control policy and procedures in nursing homes as a result of COVID-19, and how providers can prepare for future surveys and prevent deficiencies.

    Speakers:

    • Janine Finck-Boyle, VP of Regulatory Affairs, LeadingAge
    • Lisa Thomson, Chief Strategy and Marketing Officer, Pathway Health Services Inc.
    23-F. Supply Chain Strategies During COVID-19
    Thursday, November 12, 2020
    2:30 p.m. - 3:00 p.m.

    23-F. Supply Chain Strategies During COVID-19

    • Review current trends and strategies in supply chain management as a result of COVID-19 and the resources and new technologies available to help aging services providers get their budgets back on track.

    Speakers:

    • Chet Chandler, Vice President of Strategic Accounts, Value First, Inc.
    • Katrina Gray, Compliance Officer, Buckner Retirement Services, Inc.
    24-F. Workforce Imperatives for the New Normal
    Thursday, November 12, 2020
    2:30 p.m. - 3:00 p.m.

    24-F. Workforce Imperatives for the New Normal

    • Examine key strategies and practical solutions that can be adopted by aging services providers to recruit from the newly created talent pool of displaced workers, facilitate better communication with staff, and support an engaged workforce.

    Speakers:

    • Peter Corless, Executive Vice President of Enterprise Development, OnShift
    25-F. Thriving During Times of Rapid Change
    Thursday, November 12, 2020
    2:30 p.m. - 3:00 p.m.

    25-F. Thriving During Times of Rapid Change

    • Examine how boards and management teams can proactively navigate new and heightened risk and promote innovative strategic action to further the mission of their organizations while also performing at the highest possible level.

    Speakers:

    • Bill Bojan, Director - Governance Advisory & Business Risk Services Group, CLA (CliftonLarsonAllen)
    • Jim Bettendorf, President & CEO, Vista Prairie Communities
    • Mario Mckenzie, Partner, CLA (CliftonLarsonAllen)

  • Tuesday, November 17, 2020

    1:15 p.m. - 1:45 p.m.

    26-G. A Pandemic Playbook: Lessons Learned from Aging Services
    Tuesday, November 17, 2020
    1:15 p.m. - 1:45 p.m.

    26-G. A Pandemic Playbook: Lessons Learned from Aging Services

    • Learn about a multi-media resource to help aging services providers plan for a sustained, recurrent or new pandemic-like event—and hear lessons learned from members who have effectively addressed crisis intervention, and recovery.

    Speakers:

    • Daniel Reingold, President & CEO, RiverSpring Health
    • Nancy Hooks, VP, State Partnership, LeadingAge
    • Scott Crabtree, CEO/President, Lambeth House
    27-G. Strategies for the Future of Care in the Home
    Tuesday, November 17, 2020
    1:15 p.m. - 1:45 p.m.

    27-G. Strategies for the Future of Care in the Home

    • Review how COVID-19 has had an impact on the trajectory of mergers, acquisitions, and partnerships in home health, home care, and hospice—and the tactics to preserve existing business lines while considering ways to innovate in a changing landscape.

    Speakers:

    • Aaron Tripp, VP, Reimbursement and Financing Policy, LeadingAge
    • Kent Anderson, CEO/President, FACHE, Hospice of Dayton
    • Steven Landers, President & CEO, VNA Health Group
    28-G. Revolutionizing the Resident Experience in Times of Change
    Tuesday, November 17, 2020
    1:15 p.m. - 1:45 p.m.

    28-G. Revolutionizing the Resident Experience in Times of Change

    • Learn from hospitality industry leaders about the power of human-driven hospitality, how to revamp your approach to customer service and implement an authentic hospitality culture that aligns with residents’ evolving needs.

    Speakers:

    • Kristin Schneider, Vice President Client Excellence, Unidine Lifestyles
    • Victoria Vega, Senior Vice President of Operations, Unidine Lifestyles
    29-G. Leading Through Change
    Tuesday, November 17, 2020
    1:15 p.m. - 1:45 p.m.

    29-G. Leading Through Change

    • Hear how one organization was able to navigate difficult change and crises by fostering an organizational culture focused on transparency and trust—and consider how ongoing leadership and board development can help leadership teams overcome hurdles and exceed expectations.

    Speakers:

    • Kassie South, Assistant Administrator, Franke at Seaside
    • Sandy Stoll, Administrator, Franke at Seaside
    • Thomas Mendez, Wellness Director,

    2:30 p.m. - 3:00 p.m.

    30-H. Coronavirus Commission on Safety and Quality in Nursing Homes
    Tuesday, November 17, 2020
    2:30 p.m. - 3:00 p.m.

    30-H. Coronavirus Commission on Safety and Quality in Nursing Homes

    • Discuss the work of the newly CMS Commission to inform responses to COVID—and identify innovative approaches for using nursing home data to enable federal surveyors and state and local entities to address the spread of the virus.

    Speakers:

    • Janine Finck-Boyle, VP of Regulatory Affairs, LeadingAge
    • Jeannee Parker Martin, President & CEO, LeadingAge California
    • Terry Fulmer, PhD, RN, FAAN, President, The John A. Hartford Foundation, Inc.
    31-H. Development and Marketing Trends in the Current Environment
    Tuesday, November 17, 2020
    2:30 p.m. - 3:00 p.m.

    31-H. Development and Marketing Trends in the Current Environment

    • Review development and marketing trends impacted by COVID-19, the challenges aging services providers are facing as a result, as well as new opportunities in the horizon, including examples of recent project successes.

    Speakers:

    • Barry Johnson, Senior VP of Marketing, Greenbrier
    • Cole Gray, Executive Vice President, Greenbrier
    • Tom Navin, COO, Greenbrier
    32-H. Business Continuity During COVID
    Tuesday, November 17, 2020
    2:30 p.m. - 3:00 p.m.

    32-H. Business Continuity During COVID

    • Hear about the key considerations that led one organization to pursue a digital payment strategy as a part of their overall business continuity strategy during COVID-19, including the efficiencies gained by eliminating paper-based processes.

    Speakers:

    • Martin B. Kane, Director of Finance, Westminster Canterbury Richmond
    • Michael Doerr, Vice President for Senior Living, Paymerang
    33-H. Developing Leaders of Color in Aging Services
    Tuesday, November 17, 2020
    2:30 p.m. - 3:00 p.m.

    33-H. Developing Leaders of Color in Aging Services

    • Discuss the importance of recruiting and developing leaders of color in aging services and the intentional process one provider has implemented to address racial disparities in leadership roles within their organization.

    Speakers:

    • Erica Thrash-Sall, Executive Director, McFarlan Village Home
    • Kelly Price, Administrator (McFarlan), Presbyterian Villages of Michigan

  • Wednesday, November 18, 2020

    1:00 p.m. - 1:30 p.m.

    34-I. Meeting the Needs of Solo Agers
    Wednesday, November 18, 2020
    1:00 p.m. - 1:30 p.m.

    34-I. Meeting the Needs of Solo Agers

    • Understand how COVID is shifting the idea of aging at home and how aging services providers can fill-in the support network and social connections solo agers may lack at home.

    Speakers:

    • Carol Marak, Founder- Elder Orphan Facebook Group,
    35-I. Experience of Direct Care Workers During COVID-19
    Wednesday, November 18, 2020
    1:00 p.m. - 1:30 p.m.

    35-I. Experience of Direct Care Workers During COVID-19

    • Explore the challenges/stresses faced by direct care workers during COVID-19, how they perceive their employers’ efforts to train them for their work, and the differences in how they perceive their preparedness across different care settings.

    Speakers:

    • Natasha Bryant, Managing Director/Senior Research Associate, LTSS Center, LeadingAge
    • Verena Cimarolli, Senior Health Services Research Associate, LeadingAge
    36-I. The Hidden Costs of Inhouse and Managed Therapy Models
    Wednesday, November 18, 2020
    1:00 p.m. - 1:30 p.m.

    36-I. The Hidden Costs of Inhouse and Managed Therapy Models

    • Understand the operational considerations, accountability challenges, and financial risks that arise with contract therapy, management agreements and inhouse programs—and the clinical and compliance considerations that provide thorough oversight and optimal resident outcomes.

    Speakers:

    • Melissa Brown, Chief Operating Officer, Gravity Healthcare Consulting
    • Stephanie Parks, Chief Development Officer, Reliant Rehabilitation
    37-I. Innovations in Dining: Before, During, and After COVID-19
    Wednesday, November 18, 2020
    1:00 p.m. - 1:30 p.m.

    37-I. Innovations in Dining: Before, During, and After COVID-19

    • Hear from two providers about their efforts to update their dining programs and physical design prior to the pandemic, how they implemented changes during the lock down—and how these are informing their plans to meet consumer preferences for post-COVID dining.

    Speakers:

    • Aline Russotto, Executive Director, Orchard Cove
    • Philippe Saad, Associate Principal, DiMella Shaffer
    • Stephen Post, Executive Director, Jack Satter House

    3:15 p.m. - 3:45 p.m.

    38-J. Telehealth: Case Studies from the Trenches
    Wednesday, November 18, 2020
    3:15 p.m. - 3:45 p.m.

    38-J. Telehealth: Case Studies from the Trenches

    • Learn about the rapid increase in the use of different modalities of telehealth in response to COVID-19 and how telehealth cemented the connection among and between different providers and their care recipients.

    Speakers:

    • Brett Ortega, VP, Community Technology, HumanGood Inc.
    • Judy Collett-Miller, Director of Technology Innovation, Parker Health Group, Inc.
    • Majd Alwan, SVP of Technology and Business Strategy/Executive Director, CAST, LeadingAge
    39-J. Affordable Housing Plus Services Strategies
    Wednesday, November 18, 2020
    3:15 p.m. - 3:45 p.m.

    39-J. Affordable Housing Plus Services Strategies

    • Learn about a housing provider’s collaboration with a managed care organization to bring onsite services to their residents and early lessons identified from initiatives to facilitate Medicare service use in affordable housing communities.

    Speakers:

    • Alisha Sanders, Director, Housing & Services Policy Research, LeadingAge
    • Linda Coleman, Vice President of Resident Services, HumanGood Inc.
    • Robyn Stone, SVP, Research/Co-Director, LTSS Center, LeadingAge
    40-J. Survival Strategies for Life Plan Communities
    Wednesday, November 18, 2020
    3:15 p.m. - 3:45 p.m.

    40-J. Survival Strategies for Life Plan Communities

    • Understand the financial threats and stressors to the survival of many life plan communities in the face of COVID-19—and the market growth and alternative housing opportunities to strengthen their ability to thrive in the future.

    Speakers:

    • Dee Pekruhn, Director, Life Plan Communities Services & Policy, LeadingAge
    • Justine Vogel, CEO, The RiverWoods Group
    • Sean Kelly, President & CEO, The Kendal Corporation
    41-J. Applying Trauma Informed Care to Address Staff Wellbeing
    Wednesday, November 18, 2020
    3:15 p.m. - 3:45 p.m.

    41-J. Applying Trauma Informed Care to Address Staff Wellbeing

    • Consider how a trauma-informed care organizational structure and treatment framework can be used to recognize and respond to compassion fatigue and help rebuild a sense of confidence, control and empowerment among staff.

    Speakers:

    • Jayne Warwick, Senior Medical Records Compliance Director, PointClickCare

  • Thursday, November 19, 2020

    1:45 p.m. - 2:15 p.m.

    42-K. Coordinated Care for Your Community: Lessons Learned from PACE
    Thursday, November 19, 2020
    1:45 p.m. - 2:15 p.m.

    42-K. Coordinated Care for Your Community: Lessons Learned from PACE

    • Review innovations PACE organizations have taken up in response to the pandemic, steps providers are taking to ensure safety and access to their physical day centers, and what strategies organizations may adapt to succeed in the future.

    Speakers:

    • Jade Gong, Principal, Jade Gong and Associates
    • Karen Turnquist, Director of QI and Risk Management, Element Care
    • Robert Schreiber, Medical Doctor, Fallon Health
    43-K. The Role of Grief and Bereavement Services in COVID-19 Recovery
    Thursday, November 19, 2020
    1:45 p.m. - 2:15 p.m.

    43-K. The Role of Grief and Bereavement Services in COVID-19 Recovery

    • Understand the types and manifestations of COVID-related grief, the importance of grief, bereavement, and trauma informed counseling in recovery and resilience, and the role of hospice and other community providers in this aspect of recovery.

    Speakers:

    • April Naturale, Disaster Recovery and Community Resilience Senior Manager, ICF International
    44-K. New Insights into Google Data Trends
    Thursday, November 19, 2020
    1:45 p.m. - 2:15 p.m.

    44-K. New Insights into Google Data Trends

    • Understand more about Google search data trends and how to leverage future-state ad offerings, products and platforms to develop a more digital-first approach to solving occupancy shortcomings, especially during a public health crisis.

    Speakers:

    • Dave Schless, President, American Seniors Housing Association
    • Gunish Seth, Agency Development Manager, Google, Inc.
    • Lindsay Johnson, Director of Media, GlynnDevins
    45-K. Equipping Mid-Level Managers for Success
    Thursday, November 19, 2020
    1:45 p.m. - 2:15 p.m.

    45-K. Equipping Mid-Level Managers for Success

    • Learn about a replicable model that allows mid-level managers to feel competent and engaged through a focused talent identification strategy followed by an onboarding process that informs ongoing opportunities for personal and professional growth and development.

    Speakers:

    • Michelle Kim, Talent Development Specialist, Presbyterian Homes and Services
    • Susan Minar, Director of Education & Training, Presbyterian Homes and Services

    2:45 p.m. - 3:15 p.m.

    46-L. Preparing for the Next Nursing Home Survey
    Thursday, November 19, 2020
    2:45 p.m. - 3:15 p.m.

    46-L. Preparing for the Next Nursing Home Survey

    • Learn about the surveys and other agency visits you might expect in the coming year and the resources available to help you prepare and thrive in this COVID-era, including ways to balance temporary waivers vs. long-range changes.

    Speakers:

    • Evan Shulman, Director, Division of Nursing Homes Survey and Certification Group, Centers for Medicare and Medicaid Services
    47-L. Navigating the Course Toward the New Normal
    Thursday, November 19, 2020
    2:45 p.m. - 3:15 p.m.

    47-L. Navigating the Course Toward the New Normal

    • Learn how organizations should be adjusting their strategic plans in response to an ever-changing environment, including adapting short-term fixes into long-term policies and procedures and developing a plan to communicate long-term mission and stability to stakeholders.

    Speakers:

    • Brad Straub, Executive Vice President, Greystone
    • John Spooner, Co-Chief Executive Officer, Greystone
    • Stuart Jackson, Senior Vice President – Client Services, Greystone
    49-L. Using Montessori Principles for Workforce Development
    Thursday, November 19, 2020
    2:45 p.m. - 3:15 p.m.

    49-L. Using Montessori Principles for Workforce Development

    • Gain insight into how employees can learn from each other in a Montessori-inspired culture that emphasizes respect, dignity, and equality; and how that culture supplements or replaces annual evaluations with a coaching/mentoring model of employee growth and encouragement.

    Speakers:

    • Cameron Camp, Director of Research and Development, Center for Applied Research in Dementia
    • Gary Johnson, Leadership Consultant, Monarch Risk Management