Where can I find the most current Exhibitor Information?
What is the EXPO Schedule?
Move - In
Saturday, October 26: 8:00 AM - 5:00 PM
Sunday, October 27: 8:00 AM - 5:00 PM
Monday, October 28: 8:00 AM - 10:00 AM
Monday, October 28: 11:30 AM - 3:30 PM
(Lunch in EXPO hall with attendees)
Tuesday, October 29: 12:00 PM - 3:30 PM
(Lunch in EXPO hall with attendees)
Exhibitor Networking Breakfast
Wedenesday, October 30: 8:00 AM - 9:30 AM
Wednesday, October 30: 9:30 AM - 11:30 AM
(Coffee reception with attendees)
Move - Out
Wednesday, October 30: 11:30 AM - 8:00 PM
For more information and helpful hints on post-show procedures and move-out, please go toClose
What's included with my booth?
- 10’x10’ booth space (pipe, drape, ID sign)
- 4 Staff EXPO Badges
- Pre and post show attendee mailing list
- Listing on the Annual Meeting website floor plan/exhibitor list, in the EXPO Preview, on the mobile app and onsite directories
- Access to the Exhibitor Success Program (webinars, tips & tools)
- Access to significantly discounted education badges
- Access to exhibitor exclusive advertising in the EXPO Preview
How do I register my booth staff?
Exhibitor registration will open with housing and attendee registration in June. Updates will be included in the Exhibitor Service Center and sent to all exhibitors in the monthly Exhibitor Newsletter. When you log in to the official LeadingAge registration site, you can assign your complimentary staff badges to your staff. You will also have the option to add education badges and/or additional EXPO badges for your staff at the published discounted rates.Close
How can I upgrade EXPO badges to education badges or reserve additional badges?
Options to upgrade or increase your EXPO staff badges will be available in the Exhibitor Registration site when registration opens in June/July. Payment for upgrades/additional badges can be made online at that time.Close
Who are the official show vendors?
- FREEMAN: General service contractor/decorating company providing carpet, furniture rentals, labor, shipping options, material handling.
- SHOWCARE: Registration and housing, lead retrieval rentals
- SAN DIEGO CONVENTION CENTER: Facilities services, electric, internet
- CENTERPLATE: Catering, Food & Beverage
- PSAV: Audio Visual
If you are contacted by another, unofficial vendor, please use caution as the companies listed above are the only ones contracted with LeadingAge for exhibitor services.Close
Can I reserve a meeting room?
A Meeting Request form will be available in the spring. Meetings should not be scheduled during published Annual Meeting & EXPO hours.Close
Can I view/make changes to my Exhibitor Listing on the Annual Meeting website?
What are the important deadline dates for savings?
Once the Exhibitor Kit is available, all early order deadline dates will be updated here. Most will be 60, 45 or 30 days out from the event.Close
Where can I find shipping information?
How do I order a lead retrieval system?
Order forms will be available in the Exhibitor Service Center and in Exhibitor Registration communications in June.Close
How do I order carpet, furniture, labor, utilities?
Order forms and options will be available in June/July in the exhibitor kit. Watch for updates in Exhibitor Newsletters and in the Exhibitor Service Center.Close
Is there Wi-Fi?
When will I receive the pre and post show attendee mailing list?
The Pre Show Attendee list will be sent to all PAID exhibitors in late August. A second list will be sent in September. The Post Show Attendee list will be sent to exhibitors in the November Exhibitor Newsletter. Please note: We do not sell the attendee list nor partner with outside companies to sell or distribute lists.Close
How do I make a booth payment or get a copy of my invoice/receipt?
How do I access the Exhibitor Success Program and On Demand Webinars?
The 2019 Exhibitor Sucess Program will launch this spring. Watch for updates and your log in to be sent soon.Close
What do I do if I need to cancel my booth?
In the event you have to cancel your booth space, cancellation requests must be submitted in writing. Companies who cancel prior to June 30, 2019 are eligible for a full refund, less $100 cancellation fee. Cancellations between July 1 and August 3, 2019 will be entitled to a 50% refund. No refunds will be issued after August 3, 2019. Cancellation requests should be emailed to email@example.com.Close
What if I need to leave before the EXPO ends?
If you have to leave before the EXPO hours end, you can hire FREEMAN to dismantle and pack your booth. You will be responsible for making those arrangements and related costs. For attendee and exhibitor safety, and in line with the exhibit terms and conditions, booths must not be broken down during show hours. Exhibitors who break down early will be subject to a $500 fine and loss of priority point status for future year’s booth selection process.Close